PIGEON ORGANICS
The idea for a children's organic clothing brand came in 2001, when founder Jane Shepherd was working for an environmental charity in London.
Jane learned about the severe negative environmental and health impacts associated with growing and harvesting regular cotton, which uses around a quarter of all insecticides globally.
Jane knew organic was the way forward and on one rainy night in 2001, she arrived at Air India's warehouse at Heathrow to collect five huge bales of organic cotton fabric. Then branded as Organics for Kids, the company grew quickly and by 2008 it was stocked by John Lewis and a few hundred independent retailers around the UK and Germany.
After a rebranding in 2015, Jane launched as Pigeon Organics with a collection made by a fair trade and organic (GOTS) certified factory in Kolkata, India – one that she still works with today.
Pigeon remains a small team with a huge spirit - Jane was joined by Kate in 2015 to help with designs, and in September 2021 her furry sidekick and office assistant Hedley the Bedlington Terrior arrived to help out - mainly zooming around and snoozing through marketing meetings!
Jane manages to escape the chaos on warm weekends for a bit of slow living at her happy place on the Oxford canal with her narrowboat; negotiating a lock or pulling up a swing bridge.
Excellent customer service keeping me informed about my order which came in 2 batches re stock availability.
Quick delivery, well packaged and quality items.
The website is good and has a great range of products. Quick delivery. It was my first order and I’m very pleased.
I bought a vegetable brush by accident. It's nice brush, no problem with the product. But I was trying to add a discount code that the company had emailed me, and pressed the pay now button as I basically fumbled my phone. I emailed the company immediately to explain my error and they said nothing. They didn't offer to add the discount, and didn't even sympathise. I had hoped to cancel the order and start the order again, adding more things to it, but they didn't offer help. Oh well... there are plenty other companies that sell this stuff that might more amenable to mistakes!
Hi Mel, I'm so sorry to hear you didn't receive my email reply. I understand how frustrating it is to place an order by mistake, especially when you were trying to use a discount code. I’ll review what happened and work to improve how we handle these requests. Thank you for sharing your experience.
Always absolutely perfect, never any issues. Good prices, ethical and quick delivery. Definitely 5 stars every single time
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