KIND BAG LONDON
When founder Maria Rodriguez became aware that single use plastic bags were a huge global problem, she decided to take the problem as her own crusade. With a lot of hard work and the mission to reduce single-use plastic as much as possible, Maria designed a reusable carrier bag made from used plastic bottles. In 2019, Kind Bag London was born.
Since the start Kind has been working with the same ethical factories and has grown alongside them. Building lasting relationships is crucial for the Brand - it works closely with its production team in China, ensuring the working condition standards are met and the people are well looked after. Workers are paid more than the local minimum wage and are on a permanent payroll.
Kind Bag is also dedicated to ensuring its products are truly KIND and don't impact the environment in a negative way. All materials used are 100% recycled and recyclable, and all its warehouses are completely plastic free with the goal to be carbon neutral by 2023.
Excellent customer service keeping me informed about my order which came in 2 batches re stock availability.
Quick delivery, well packaged and quality items.
The website is good and has a great range of products. Quick delivery. It was my first order and I’m very pleased.
I bought a vegetable brush by accident. It's nice brush, no problem with the product. But I was trying to add a discount code that the company had emailed me, and pressed the pay now button as I basically fumbled my phone. I emailed the company immediately to explain my error and they said nothing. They didn't offer to add the discount, and didn't even sympathise. I had hoped to cancel the order and start the order again, adding more things to it, but they didn't offer help. Oh well... there are plenty other companies that sell this stuff that might more amenable to mistakes!
Hi Mel, I'm so sorry to hear you didn't receive my email reply. I understand how frustrating it is to place an order by mistake, especially when you were trying to use a discount code. I’ll review what happened and work to improve how we handle these requests. Thank you for sharing your experience.
Always absolutely perfect, never any issues. Good prices, ethical and quick delivery. Definitely 5 stars every single time
Lovely shampoo and conditioner, reasonably priced and delivered promptly
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