Dock & Bay
The story goes that founders Andy and Ben, shared the same struggle of standard towels being too chunky for their backpacks while travelling. Following some intense brainstorming involving a big red curtain and pieces of white paper (creating their now-iconic stripes), D&B’s quick dry, compact wonders were born. Six years, a visit to the Den and over 100 products later, the team are on a mission to make the world a whole lot brighter.
Now with a team of over 30 people, they are taking the brand to the next level, including big steps in giving back to the planet. Making products from 100% recycled materials that lasts the long haul. Because the most sustainable product is the one you don't have to replace. Their design philosophy - Make it last or don't make it. Every single one of their products is made from 100% recycled materials. More specifically - plastic. It’s shredded, then woven into the lovely material that makes every item.
What does this mean for Dock & Bay? Their priorities are to exist to the highest social and environmental standards for both people and the planet. They aren’t simply about making a profit, they're about making a difference for the benefit of everyone and the Earth.
Achieving this means they meet high standards of social and environmental performance, transparency and accountability.
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Excellent customer service keeping me informed about my order which came in 2 batches re stock availability.
Quick delivery, well packaged and quality items.
The website is good and has a great range of products. Quick delivery. It was my first order and I’m very pleased.
I bought a vegetable brush by accident. It's nice brush, no problem with the product. But I was trying to add a discount code that the company had emailed me, and pressed the pay now button as I basically fumbled my phone. I emailed the company immediately to explain my error and they said nothing. They didn't offer to add the discount, and didn't even sympathise. I had hoped to cancel the order and start the order again, adding more things to it, but they didn't offer help. Oh well... there are plenty other companies that sell this stuff that might more amenable to mistakes!
Hi Mel, I'm so sorry to hear you didn't receive my email reply. I understand how frustrating it is to place an order by mistake, especially when you were trying to use a discount code. I’ll review what happened and work to improve how we handle these requests. Thank you for sharing your experience.
Always absolutely perfect, never any issues. Good prices, ethical and quick delivery. Definitely 5 stars every single time
Lovely shampoo and conditioner, reasonably priced and delivered promptly
