Terms & Conditions
Green Tulip Limited provides the services available on the website to you subject to the following Terms and Conditions. By accessing or using the website, you are acknowledging that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions. We may change these Terms and Conditions from time to time, and your continued use of the website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the site. We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you.
The registered company address of Green Tulip Limited is Netherstreet Yard, Bromham, Chippenham, Wiltshire SN15 2DS. The company is registered at Companies House in England and Wales and the company registration number is 5770113.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this site at a particular time may not always reflect the position exactly at the moment you place an order.
Prices and Payment
The prices shown on the website are all inclusive of VAT at 20% (where applicable) and are exclusive of delivery charges. You may pay using credit or debit cards. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery. Delivery Any delivery timescales quoted to you are indicative only. Whilst we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party. Your parcel will only be considered missing if it fails to arrive 15 working days after the approximate delivery date indicated in your order dispatch notification email.
All of our delivery information is detailed on our delivery and customer service page. Most items are sent by Royal Mail first class post. This is an untracked service. In line with Royal Mail policy items will not be considered lost until 15 working days after they have been dispatched.
Any information provided on this site including information related to well being and health is provided in good faith and should not be taken as being prescriptive. You should be aware that no-one can guarantee the effects of natural remedies and anything can be dangerous if used inappropriately. Green Tulip Limited will not accept responsibility for any injury or illness caused by failing to take proper medical advice or not following instructions properly. Any attempt to treat a medical condition should always come under the supervision of a qualified medical professional. You are responsible for ensuring that a product is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.
Your personal information By submitting your details on our website you accept that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. You can update your details through the my account page.
You agree to accept responsibility for all activities that occur under your account or password. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.
Intellectual Property All content on the site, including, but not limited to, text, graphics, logos, button icons and images is the property of Green Tulip Ltd, and is protected by United Kingdom and international copyright laws. The content of the site may not be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
Links to and from other websites
If you would like to link to this site please contact us to request permission. Damage to Your Computer Green Tulip makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Green Tulip shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
If you have any complaints or wish to discuss any matter in respect of the goods please contact us. All purchases made at Green Tulip Limited come under UK jurisdiction unless mutually agreed otherwise by both parties.